![]() ![]() (see screenshot below) 3 The Microsoft Support and Recovery Assistant will now start downloading and installing for your account. So it can troubleshoot any new Outlook problems. 1 Download and run the SaraSetup.exe file from Microsoft below for the Microsoft Support and Recovery Assistant. Each time you run the Microsoft Office 365 Support and Recovery Assistant, it automatically updates to the newest version. I uninstalled and reinstalled SaRA, but it too cycles and fails to get beyond 'Please wait.' Now what do I do This thread is locked. The Support and Recovery Assistant updated, but is stuck running. Such as verifying users credentials, licenses, updates to Outlook clients and whether Outlook servers are reachable.ĭepending on the results of the test, Office 365 Support and Recovery Assistant will offer to automatically fix the problems you are having or it will provide you with instructions on recommended solutions for your issues.Īll the diagnostic results from running the Office 365 Support and Recovery Assistant are saved in a log file for users to share with their support engineers and or Outlook admin, for further investigation. The Support and Recovery Assistant offers automated fixes for many of the issues it detects. Created on NovemSupport and Recovery Assistant stuck Outlook in Microsoft 365, running in Windows 10 failed to start. The Office 365 Support and Recovery Assistant, performs a series of diagnostics tests to identify the root cause of the issues occurring. The Microsoft Office 365 Support and Recovery Assistant helps users troubleshoot and fix their account and or profile related Outlook issues. Back in June, Microsoft released the first look public beta of the Office 365 Support and Recovery Assistant. ![]()
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